Privacy Policy | Echevon Ai Solutions

Last Updated: 11/25/2025

1. Introduction

Echevon AI Solutions LLC (“Echevon,” “we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you:

Visit our website (www.echevon.com)
Submit a form or request information
Contact us by phone, email, or text message
Use our AI-powered services or automations
Opt-in to receive SMS communications

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information You Provide

Name
Phone number
Email address
Company name
Service-related information you provide in forms
Any data you send through SMS or chat

2.2 Automatically Collected Information

IP address
Browser type
Device information
Cookies and usage data

2.3 Information Collected via SMS

If you opt in to SMS messaging, we may collect:

Your phone number
Message content
Date/time of messages
Interaction data (STOP, HELP, etc.)

We never sell SMS opt-in information.

3. How We Use Your Information

We use your information for:

Providing services and fulfilling requests
Customer support
Sending service-related confirmations, reminders, and important updates
Sending follow-up information you requested
Managing AI agent interactions
Improving our website and services
Sending SMS alerts (ONLY after explicit opt-in)

We do not use SMS information for marketing without explicit written consent.

4. SMS & Mobile Messaging Compliance

By opting in to SMS communications, you agree to receive:

Appointment confirmations
Follow-up messages
Customer support messages
Service notifications

4.1 Opt-Out

You may opt out at any time by replying:

STOP – to stop receiving messages
HELP – to receive support information

Message & data rates may apply.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:
SMS carriers, aggregators, or service providers for message delivery
Third-party tools used to operate our website (e.g., analytics, CRM, forms)
Legal authorities, when required by law

All service providers we work with are required to protect your data.

We do not share SMS opt-in data or personal information with third parties for marketing purposes.

6. Cookies & Tracking Technologies

We may use cookies to improve the user experience, analyze traffic, and personalize website content. You can disable cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical measures to safeguard your information.
However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

Access the information we hold about you
Request changes or deletion
Withdraw SMS or email consent
Limit certain data uses

You may contact us at support@echevon.com for any privacy-related requests.

9. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect data from minors.

10. External Links

Our website may contain links to external websites or platforms not operated by us. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of our website or services indicates acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Echevon AI Solutions LLC
Email: support@echevon.com

Phone: 703-687-0230
Location: Virginia, USA